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  • Feb 10
  • Furniture and Decor
  • Germantown, Maryland
  • Sofa Set
  • 245

I purchased a sectional, (brown), sofa set with the dump. Only two sitting section and back rest area are peeling, (defected). The remaining sections are fine. The effected areas was nevered cleaned with any chemicals etc, and rarely sat on. I contacted the Dump over and over with negative results. The two defective seating areas has cushions within a sleeves. All I'm trying to do is find out the... Read more

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  • Jan 24
  • Furniture and Decor
  • Kennesaw, Georgia
  • Positive Experience
  • 322

My review may be the only positive review on here but I want to share my experience with The Dump here in Atlanta. I went to the New Year’s Eve/After New Year sales. Went on a Friday and was probably there for over an hour. I didn’t find any sofa set/love seat that was comfortable. I’m short with a bad back so I have to “try out” furniture because 90% that are made are not comfortable (back... Read more

Was this review helpful? 4 3

  • Jan 12
  • Furniture and Decor
  • Phoenix, Arizona
  • Queen Mattress
  • 1
  • 1
  • 282

Advertised High End Luxury Hotel mattress featuring handmade wool and silk.... Invoice said "Faux mattress"!!! Only thing on any tag says polyester!!! Ad shows beautiful tufted mattress with side handles...mattress delivered had no tufting, no handles, but did have a sink hole in the middle when you laid on it like it was used!!! Wife called twice with no luck...wanted us to use drawstring, and... Read more

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  • Jan 05
  • Furniture and Decor
  • Atlanta, Georgia
  • Sofa
  • 339

I bought a sofa from The Dump in Atlanta. Delivery guys put a hole on my wall by not listening to me asking them to unwrapped the sofa so they could go through the stairs. When I asked why not, they said the company policy that they cannot unwrapped the furniture. There is no common sense involved at all. They want me to just return the furniture (so the company can charge me 20% restocking fee... Read more

Was this review helpful? 1 3

  • Dec 12, 2014
  • Furniture and Decor
  • Houston, Texas
  • Price Policy
  • 133

They write down on a piece of paper the cost of items and then tell you they are doing you a favor by giving you additional items you said you didn't want and changing the price on the items you did want as well as items you didn't. Why don't they just change the price on the items you didn't want. This is all a little like a scam. Then after you decide what you want to purchase at the 0% rate... Read more

Was this review helpful? 0 1

I received a recliner as a Christmas present.In order to transport the Recliner the salesman explained how to remove the back and reinstall.However,2 weeks later the Plywood that held the brackets snapped while i was in the chair throwing me backwards.The store (Philadelphia,Pa area)said there was nothing they could do.In fact,they went so far to say that we were at fault. Add comment

  • Nov 29, 2014
  • Furniture and Decor
  • Flower Mound, Texas
  • Bookshelf
  • 649
The Dump - Manufaturing Defect-Customer service don't accept
1 of 4

I choose self delivery From The Dump for the furniture which include a dining table and a book shelf. The books shelf I bought had a 1/4" hole where there need to be a screw joint. Shared pictures, videos with the customer service and took almost a month with numerous phone calls, emails to get back an answer for an exchange. Disassembled, packed and dropped the defective furniture and got a new... Read more

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  • From mobile
  • The Dump
  • Nov 16, 2014
  • by anonymous
  • #558466

We bought 3 piece living room set from the Dump in langhorne Pa, biggest mistake we could have made. All 3 pieces are falling apart.wood broke,springs popping through seats. What junk, it cost almost 2,000 dollars. Add comment

  • From mobile
  • The Dump
  • Oct 17, 2014
  • by anonymous
  • #547692

The dump is a dump Add comment

  • Oct 07, 2014
  • Furniture and Decor
  • Lombard, Illinois
  • Brass Top Table
  • 859

Bought a brass Top Table which was delivered 4 hours late it had a ding contacted the Dump they refused to fix or exchange and hung up on me. Called back kept hanging up. I immediatly summitted an email complaint as the receipt says to do, no response. The delivery guys where rude and refused to set up the table properly. The table and base where expensive Over 3 thousand and we are on a fixed... Read more

Was this review helpful? 8 4

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