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  • From mobile
  • The Dump
  • May 22
  • by anonymous
  • #640076

We bought a sofa that started pilling after only 2 monyhs of use by my husband and myself,the material was knotting up with knots like a cheap sweater they did not stsnd bejind their product,will never buy from the Dump ever again,although we had a year warranty they didn't stand behind it,dont pay the 100$ for the warranty they won't honor it. Add comment

  • From mobile
  • The Dump
  • May 12
  • by anonymous
  • #634640

Do not buy the guardsman Protection it is a rip off do not buy this plan they will do nothing but lie you, I will never buy anything from the dump that what it is a dump Add comment

  • Apr 16
  • Furniture and Decor
  • Dallas, Georgia
  • Leather Sofa
  • 176
  • REVIEW RATING 5/5

I BROUGHT A VERY EXPENSIVE LEATHER SOFA FROM THIS STORE AND THE WARRANTY THAT THEY PUSH ON YOU TO BUY THEY SAY IF YOU HAVE A PROBLEM TO JUST CALL THEM AND THEY WIIL COME AND FIXED CLEAN AND REPAIR AT YOUR HOME FROM A COMPANY BY THE NAME OF GUARDSMAN THEY TELL YOU HOW GOOD IT IS... WELL LET ME TELL YOU DON'T IT BUY BECAUSE GUARDSMAN WILL NOT FIX ANYTHING.I CALL THEM TELL THEM ABOUT A REPAIR I... Read more

Was this review helpful? 1 0

  • Feb 10
  • Furniture and Decor
  • Germantown, Maryland
  • Sofa Set
  • 355
  • REVIEW RATING 5/5

I purchased a sectional, (brown), sofa set with the dump. Only two sitting section and back rest area are peeling, (defected). The remaining sections are fine. The effected areas was nevered cleaned with any chemicals etc, and rarely sat on. I contacted the Dump over and over with negative results. The two defective seating areas has cushions within a sleeves. All I'm trying to do is find out the... Read more

Was this review helpful? 0 0

  • Jan 24
  • Furniture and Decor
  • Kennesaw, Georgia
  • Positive Experience
  • 425
  • REVIEW RATING 5/5

My review may be the only positive review on here but I want to share my experience with The Dump here in Atlanta. I went to the New Year’s Eve/After New Year sales. Went on a Friday and was probably there for over an hour. I didn’t find any sofa set/love seat that was comfortable. I’m short with a bad back so I have to “try out” furniture because 90% that are made are not comfortable (back... Read more

Was this review helpful? 4 3

  • Jan 12
  • Furniture and Decor
  • Phoenix, Arizona
  • Queen Mattress
  • 1
  • 1
  • 358
  • REVIEW RATING 5/5

Advertised High End Luxury Hotel mattress featuring handmade wool and silk.... Invoice said "Faux mattress"!!! Only thing on any tag says polyester!!! Ad shows beautiful tufted mattress with side handles...mattress delivered had no tufting, no handles, but did have a sink hole in the middle when you laid on it like it was used!!! Wife called twice with no luck...wanted us to use drawstring, and... Read more

Was this review helpful? 4 2

  • Jan 05
  • Furniture and Decor
  • Atlanta, Georgia
  • Sofa
  • 415
  • REVIEW RATING 4/5

I bought a sofa from The Dump in Atlanta. Delivery guys put a hole on my wall by not listening to me asking them to unwrapped the sofa so they could go through the stairs. When I asked why not, they said the company policy that they cannot unwrapped the furniture. There is no common sense involved at all. They want me to just return the furniture (so the company can charge me 20% restocking fee... Read more

Was this review helpful? 1 3

  • Dec 12, 2014
  • Furniture and Decor
  • Houston, Texas
  • Price Policy
  • 200
  • REVIEW RATING 4/5

They write down on a piece of paper the cost of items and then tell you they are doing you a favor by giving you additional items you said you didn't want and changing the price on the items you did want as well as items you didn't. Why don't they just change the price on the items you didn't want. This is all a little like a scam. Then after you decide what you want to purchase at the 0% rate... Read more

Was this review helpful? 0 1

I received a recliner as a Christmas present.In order to transport the Recliner the salesman explained how to remove the back and reinstall.However,2 weeks later the Plywood that held the brackets snapped while i was in the chair throwing me backwards.The store (Philadelphia,Pa area)said there was nothing they could do.In fact,they went so far to say that we were at fault. Add comment

  • Nov 29, 2014
  • Furniture and Decor
  • Flower Mound, Texas
  • Bookshelf
  • 699
  • REVIEW RATING 5/5
The Dump - Manufaturing Defect-Customer service don't accept
1 of 4

I choose self delivery From The Dump for the furniture which include a dining table and a book shelf. The books shelf I bought had a 1/4" hole where there need to be a screw joint. Shared pictures, videos with the customer service and took almost a month with numerous phone calls, emails to get back an answer for an exchange. Disassembled, packed and dropped the defective furniture and got a new... Read more

Was this review helpful? 2 3

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