Advertised High End Luxury Hotel mattress featuring handmade wool and silk....
Invoice said "Faux mattress"!!! Only thing on any tag says polyester!!!
Ad shows beautiful tufted mattress with side handles...mattress delivered had no tufting, no handles,
but did have a sink hole in the middle when you laid on it like it was used!!!
Wife called twice with no luck...wanted us to use drawstring, and tape measure, take pictures, etc, etc.....
Customer Service said no returns on mattress comfort! I had credit card charges reversed and told them to come get their bed....told them storage charges would start 1 week from today...waiting for them to pick it up.....
Always use a credit card....if we had used check or cash we would be stuck with this "Faux" piece of trash!
More Review Details
- Reason of review:
- Not as described
- Preferred solution:
- Deliver product or service ordered
- Product or service
- Queen Mattress
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
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