We purchased a king sz mattress & box springs. When delivered it was the wrong bed (brand) and the box springs were Cali king sz. I told them this wasnt the bed we bought. Tried to refuse it, but the delivery guys had already briught it into the house and wouldnt take...Read more
The Dump - They should change their name to LIARS
False huge dicount sale brought me in. They claim up to 70% off non comparable merchandise. Found many floor models with bad defects. Many factory rejects that real retail stores wouldn't buy, or try to pawn off on a customer. Store culture reeks of deception. Don't waste your time, like I did.
I am a Vietnam with not a lot of money to throw away. Last April we purchased two sofas from the dump.in a few months the fabric literally start falling off ,customer service told me that they would pics of the problem which I did immediately ,Gary I would say in the...Read more
We bought furniture from The Dump in Lombard Illinois. Delivery guys damaged our hardwood floors during delivery and won't compensate us. I called many many times and they said the claim adjuster will contact us in 48 hours but a month passed and never received any...Read more
I am so sorry I have to report your company is a travesty of customer service and a embarrassment to the three generations of the Strelitz family.I purchase a couch on April 17. the fabric is literally falling off .I contacted the so called customer service department...Read more
I purchased A leather sofa and love seat from The Dump in Atlanta, Ga. on June 4, 2016. I noticed last year that the sofas were beginning to loose resistance in both the seats and backs. At that time, I called The Dump and they said- those issues were not covered by...Read more
I purchased 2 recliners from the dump in Nov. 1 piece had the cushion section separate from the wooden arm a month and a half later. Looking over the damage there should have been bolts holding the arm in place that were not there. The only support was a 1/4" dowel...Read more
The Dump - Lack of communication
I sent an email and asked about my financing application 3 days before their sale and heard nothing. Now that the sale is over i have no need for it. They are only open 3 days a week the least they can do is respond in a timely manner so you can take advantage of the sale.
We purchased a reclining sofa from the location in Washington,Township.We were given a two-prong plug,but the sofa uses a three-prong plug.I have been trying to call back to someone who can assist me to no avail.All I would like to do is return this plug for the...Read more
Crew came to deliver our bedroom set. They were in such a hurry and one could tell, didn't care about an ideal delivery. They were walking on the carpet with their dirty shoes, hurry to screw the nails. Mirror broke right after they left since they are tightened it too...Read more
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