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This review is not about the furniture, but about policy miscommunication between employees that affected my family and our plans to spend quite a bit of money there. Before I made the 30 Mile drive to the store, I called ahead to see if I could bring my dog in with...
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Company wrote 0 private or public responses to the review from Sep 26.
2.8
#1366967
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purchased an I twin perception QT mattress from the dump within two weeks lumps appeared on the top left side of the mattress notified the dump of our disappointment with the Comfort level of the mattress we paid over $1,000 for the mattress they sent out a so-called...
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Company wrote 0 public responses to the review from Sep 22.
3.0
#1363241
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The Dump - Never again

Bought furniture and one piece didn't work for my husband. Called salespersons who never called me back. So I went up to talk to manager and Rob Waddell wouldn't even come and talk to me about store policy. Tells you what kind of manager he is.
Company wrote 0 private or public responses to the review from Sep 15.
2.4
Details
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Style and Design
#1356514
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The Dump - Absolutely NO Customer Service
The service manage finally agreed to send someone out to fix my table that the delivery guy admitted he damaged. My table has a metal base and a concrete top. The delivery guy and I both sent The Dump lots of pictures of the damage. The Dump's Customer Service finally...
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Company wrote 0 private or public responses to the review from Sep 03.
2.3
#1345358
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We bought a carpet at the Dump. Took it home and it was too small. Took it back. Exchanged it for a more expensive one. They advertised no sales tax and the salesman added the $299.99 warranty. Went back and told them we would keep the pad but not the warranty. The...
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Company wrote 0 private or public responses to the review from Sep 01.
2.8
#1344301
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I saw an ad for employment positions at two Illinois locations for the Dump. I'm always concerned when a company touting such amazing opportunities has to advertise so vigorously. In addition, I have gone online and read an extraordinary number of horror stories from...
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Company wrote 0 private or public responses to the review from Aug 03.
#1319999
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The Dump - Bad business

Bought a rug from the dump pay extra for the carpet cleaning three months later they came out to clean the carpet the rug and they only clean to little bitty spots Never by the extras from the dump
Company wrote 0 public responses to the review from Jun 12.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
#1278578
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The Dump - Damaged my house
The Dump - Damaged my house
The Dump - Damaged my house
The Dump - Damaged my house
The Dump - Damaged my house
I bought a large master all wood dresser from the dump. They came on the first delivery date 5/8/18. They knocked on my door and said they could not deliver the dresser because it was too big and there were only 2 movers. I had to call customer service twice to check...
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Company wrote 0 private or public responses to the review from Jun 02.
1.0
#1270153
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Absolutely horrible experience! Paid $2500 for Natuzzi leather couch and love seat. Within months, cushions became craters. The Dump sent a repair guy out twice which they claim was a courtesy. He placed "padding" underneath frame which did nothing. He deemed them as...
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Company wrote 0 private or public responses to the review from May 11.
DearestStaffordshireBullTerrier
DearestStaffordshireBullTerrier

Is there any attorney or consumer reporter out there brave enough to take on THE DUMP? Our experience mirrors so many others and cannot believe there is not one soul out there...

Anonymous
Mo Ding

Agreed, we will never shop at the Dump ever!Bought a queen mattress set last November, after few month, both side edges got so soft and sagging that you could easily fall off ...

1.0
Oaks, Pennsylvania
Product
I didn't like
  • Very bad no help from customer service
#1253554
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The Dump - Scammed

The Dump refused to make good on recliner that developed yellow patches. Will let friends know that we were cheated by The Dump Atlanta.
Company wrote 0 private or public responses to the review from May 06.
Product
#1249118
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