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The Dump - Bad business

Bought a rug from the dump pay extra for the carpet cleaning three months later they came out to clean the carpet the rug and they only clean to little bitty spots Never by the extras from the dump
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
#1278578
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The Dump - Damaged my house
The Dump - Damaged my house
The Dump - Damaged my house
The Dump - Damaged my house
The Dump - Damaged my house
I bought a large master all wood dresser from the dump. They came on the first delivery date 5/8/18. They knocked on my door and said they could not deliver the dresser because it was too big and there were only 2 movers. I had to call customer service twice to check...
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1.0
#1270153
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Absolutely horrible experience! Paid $2500 for Natuzzi leather couch and love seat. Within months, cushions became craters. The Dump sent a repair guy out twice which they claim was a courtesy. He placed "padding" underneath frame which did nothing. He deemed them as...
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DearestStaffordshireBullTerrier
DearestStaffordshireBullTerrier

Is there any attorney or consumer reporter out there brave enough to take on THE DUMP? Our experience mirrors so many others and cannot believe there is not one soul out there...

Anonymous
Mo Ding

Agreed, we will never shop at the Dump ever!Bought a queen mattress set last November, after few month, both side edges got so soft and sagging that you could easily fall off ...

1.0
Oaks, Pennsylvania
I didn't like
  • Very bad no help from customer service
#1253554
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The Dump - Scammed

The Dump refused to make good on recliner that developed yellow patches. Will let friends know that we were cheated by The Dump Atlanta.
#1249118
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We purchased a king sz mattress & box springs. When delivered it was the wrong bed (brand) and the box springs were Cali king sz. I told them this wasnt the bed we bought. Tried to refuse it, but the delivery guys had already briught it into the house and wouldnt take...
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1.0
Product
#1213367
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The Dump - They should change their name to LIARS

False huge dicount sale brought me in. They claim up to 70% off non comparable merchandise. Found many floor models with bad defects. Many factory rejects that real retail stores wouldn't buy, or try to pawn off on a customer. Store culture reeks of deception. Don't waste your time, like I did.
1.2
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1196127
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I am a Vietnam with not a lot of money to throw away. Last April we purchased two sofas from the dump.in a few months the fabric literally start falling off ,customer service told me that they would pics of the problem which I did immediately ,Gary I would say in the...
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Product
#1181004
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We bought furniture from The Dump in Lombard Illinois. Delivery guys damaged our hardwood floors during delivery and won't compensate us. I called many many times and they said the claim adjuster will contact us in 48 hours but a month passed and never received any...
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1.1
I liked
  • Upset
  • Bamboo floor is scratched from delivery man
I didn't like
  • Customer service
  • Worst experience
#1176721
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I am so sorry I have to report your company is a travesty of customer service and a embarrassment to the three generations of the Strelitz family.I purchase a couch on April 17. the fabric is literally falling off .I contacted the so called customer service department...
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Anonymous
Anonymous

I am so sorry I have to report your company is a travesty of customer service and a embarrassment to the three generations of the Strelitz family.I purchase a couch on April 1...

2.1
Product
#1176115
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The Dump - SOFA RIPP OFF
I purchased A leather sofa and love seat from The Dump in Atlanta, Ga. on June 4, 2016. I noticed last year that the sofas were beginning to loose resistance in both the seats and backs. At that time, I called The Dump and they said- those issues were not covered by...
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1.0
Product
I didn't like
  • Product quality and service
  • Bad uality leather couch
#1171846
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